Go to divineartjewellery.com and click on the ‘Create Account’ option on right top corner of the page & fill in the required information.
How Do I Know If I am Registered?
On registering with us, we will send you an automated email confirmation to assure you that you have registered with us
How Do I register my whatsapp number to get Updates & Photos from DAJ?
Add your whatsapp working number to our newsletter blog. Within 24 hours you will receive introduction message and then you will receive notifications as per your requirements only on whatsapp, hence you can also shop from whatsapp.
From Where Do I Log into My Account?
Click on the ‘Login’ option on the right top corner of the page . You can do so only once you have registered with us.
What Do I Do If I am Unable to Log In?
Kindly take a screen shot of the error message that appears while you try to login and send an e-mail to us at firstname.lastname@example.org with the screen shot.
How do I make changes to my information on the website?
In the event that you want any change in your information, send us an e-mail at email@example.com with the desired changes and we will update the same at the earliest.
How Can I Place My Orders?
You can buy it directly and make the payment via Paypal ( For International Customers) & net banking or debit/credit card ( For Indian Customers)
How can I buy & make payment for my order?
You can buy the item by going to Buy It Now Option and paying via Paypal ( For Interantional Customers ) & via Debit/Credit Card or Net Banking ( For Indian Customers )
Can I Make My Payment in Any Currency?
Although you can make payments in any currency, US Dollars & Indian Rupee are most preferred. The current rates of exchange will be applicable. We don’t accept personal check.
If Someone in India Makes a Payment on My Behalf, Can You Deliver It Directly to Me?
Yes, we can certainly do so. However, you must send us an email from the Contact Us page with your request at firstname.lastname@example.org
What are the Courier/Shipping Charges?
Please note that the economy shipping/courier charges are free via India Post within India, United States, Canada, UK, EU and Australia, Rest of the world it is chargeable. For Fast/Express/Expedited Shipping you must send us an email from the Contact Us page with your request at email@example.com
Can I Receive the Items Right at My Place?
The large network of India Post Company ensures that you get your choicest items delivered right at your doorstep, regardless of where you are located across the world.
Is the Cash on Delivery Option Available?
The cash on delivery option is not available for any location.
What Kind of After-Sales Services Can I Get?
DAJ aims at pleasing you with the best and the easiest shopping experience, and in doing so we focus on our pre-sales, sales, and post-sales services equally. Some of our after-sales service includes providing updates to our customer regarding New designs, Offers & New Styles, return/refund/replacement of products, and answering your queries in a timely manner.
Are DAJ products available elsewhere or in any physical stores?
Currently we are focusing on building up a strong foundation here at home on our website. We are planning to do occasional pop-ups stores in the near future, so the best way to be updated on our whereabouts will be on our social media platforms: Skype, Facebook, Instagram, Pinterest, Twitter and our mailing list! It is best to follow all in case you miss out on any.
Do you do customization?
Yes, we do full/partial customization . However, this is only possible by contacting us within 12 hours of making purchase & payment.
Do you do rental of products for private photoshoots?
Yes. Unless it does not interrupt with sales as some of our merchandise are in very limited pieces. It will take a while to be restocked if there is a demand. If you have any request or proposal, feel free to email us at firstname.lastname@example.org
Do your jewelries contain Nickel?
No. We are aware that Nickel is a common skin allergen to some people. However, it is pretty much unavoidable if we want our products to be more durable and high in rust resistance. Still, we will try to keep it to a minimum, at a low and safe percentage for usage if we were to use it. Please also understand that everyone's skin can react differently to various metals, such as brass, plated/vermeil or gold-filled finishes. It is best to know if you have any allergies to metals prior to purchasing the items, as DAJ will not be liable for miscellaneous skin reactions.
What about product care?
DAJ jewelry is lovingly crafted by hand with intricate details and delicate components. They are to be handled gently and with great care when wearing them, as well as when they are not in use. Please note that certain metals and plating can tarnish over time with the exposure of chemicals, moisture, air humidity and skin PH.
Water / Humidity / Perspiration / Sea Water / Sea Breeze
It is recommended that you put on your jewelry last to minimize the chances of having contact with these chemicals. Should your items get wet, make sure to dry it off immediately to reduce the risk of oxidation. While tarnishing of jewelry is inevitable under certain conditions and over a period of usage, you can definitely prolong its life with really good care. It is not advisable to use any liquid solvent as it will shorten its life. It is best to just use a dry and soft jewelry polishing cloth or a normal optical lens cleaning cloth to gently clean the jewelry right after each wear. If you really had to go with the last resort to clean it with warm water or soapy water, do it at your own risk. Just remember to dry it completely right after. Store all the jewelries into their respective boxes or velvet pouches when not in use, and place them in a cool and dry place to avoid oxidation. Any delicate items should be stored appropriately to avoid tangling. We will not be liable for damaged merchandise due to careless usage and storage.
What about sizes enquiries?
Sizes are expressed differently in different countries.
Hence, find them under Ring Size Chart, Bangle & Bracelet Size Chart , Necklace Size Chart on our homepage under Information Tab.